FAQ

LASH ENVY ( Formerly London Extensions) is now located in St. Thomas , Ontario (55 Weir Cr.). The address can be found on google maps although it new a subdivision so the surrounding area may appear undeveloped. If you have questions or concerns about directions please reach out. 

Absolutely! Eyelash Extensions have come along way in recent years and a properly trained Lash Artist will be able to customize a set that suits your needs! Whether it be a particular look you want to achieve, want to accentuate certain features, create a dark eyeliner type lashline or rehab damaged Natural Lashes, Lash Extensions can help you achieve or switch any look or style! 

NO! An experienced and trained Lash Artist will know how to help you achieve a certain look while maintaining the Integrity of your Natural Lashes.  At Lash ENVY I REFUSE to sacrifice the health of your Eyes and Natural Lashes for a "certain" look. You can have dark beautiful lashes and maintain your lash health! YOU CAN HAVE BOTH! 

However there is no governing body for Lash Artists and not all salons offering this service are at equal levels. It is important to feel confident in your potential Lash Artist, which can be achieved by looking at reviews, pictures & having conversations with them!

At the beginning of your first appointment we will discuss any previous experience with Lash Extensions, your style and desired look. I also make a point to discuss with you the plan or "map" for your lash set so that you know that you are part of the process and feel confident about how your set will turn out. 

A Patch Test can help determine if you have a sensitivity or allergy to the ingredients in the adhesive. It is highly recommended that you schedule a patch test if you have a known allergy to Acrylic or Latex or if you've had a previous reaction to Lash Extensions.  

A Patch test is a simple process where 2-3 small (not-visible) lash extensions are applied. In the following days we monitor for any sign of a reaction. This can help determine whether any previous reactions have been a result of improper application or an allergy. 

Lash Extensions are NOT a permanent  service. As your Natural Lashes complete a Life Cycle, they will grow out and shed to make room for new lashes, taking the Lash Extensions with them. The adhesive used to attach the Lash Extension is NOT a Permanent product and therefore will slowly degrade allowing the Lash Extensions to shed leaving the healthy natural lash in place. You can lose anywhere from 2-5 natural/lash extensions per day either by shedding or degradation of the adhesive. That's 28- 70 Lash Extensions every 2 weeks! 

Removing overgrown Lash Extensions as well as filling in areas that have shed are an important aspect of keeping your Lashes full and healthy. It is recommended that you book a fill for every 2-3 weeks to take advantage of the fill prices and avoid having to pay for another full set.  

NO! Not at all! There is no pain associated with the application or aftercare process. By not overloading your Natural Lashes with heavy extensions, avoiding gluing multiple lashes together and by not allowing the products to come in contact with your skin we ensure that there is no discomfort at all. 

All these aspects are part of the ongoing training and the concept of proper application and lash sustainability that should be standard amongst the Lash Industry! 

YES & NO. 

Completing a fill on another Lash Artists work is often called a foreign fill. Provided that the previous work is non damaging and the Lash extensions have been applied appropriately a fill can be completed without requiring a removal & full set. However, since the previous work is foreign you will not be provided the same guarantee if you encounter retention issues following your appointment. 

You also need to be aware that if you book a foreign fill and the previous work is not considered acceptable, you may not be able to have your service completed. If you have questions or concerns about a foreign fill it is best to book a removal and full set to guarantee that you will achieve the look you desire for that time.  You can also reach out to discuss your options via text at 226 448 6405.